Skip to content
CustomWear USA

Custom embroidery in Jacksonville

Your logo stitched into hats, polos, jackets and bags, so it looks sharp on day one and years from now.

Stitched, not printed

Custom embroidery sews your logo into the fabric with thread. You get a raised, finished edge you can feel, and nothing on the surface to crack or peel in the wash. That’s why it’s the standard for business and staff apparel.

Pick embroidery when the garment costs more than a t-shirt and has to look good for a long time: a manager’s polo, a crew jacket, a golf towel, a conference bag. On fleece and soft shell it’s the best choice, because ink has nothing flat to sit on.

Send us the artwork you have. We clean it up, size it for the garment and send you a proof before anything is sewn.

Black Nike Therma pullover with an embroidered company logo on the chest

Designing for thread

A logo that looks perfect on screen won’t always sew well, and it’s cheaper to catch that on the proof than after 200 hats. So before anything runs, we digitize your artwork. That turns the image into a stitch file that tells the machine the path, direction and density of every stitch.

Thread has width, so tiny lettering fills in. Thin outlines, drop shadows and gradients get simplified into solid shapes. And each size gets its own stitch file, because a chest logo can’t just be scaled up for a jacket back.

Thread colors are matched to the closest thread available, not mixed like ink. We’ll tell you which colors match exactly and which are close, and you settle all of it on the proof.

What we embroider

Hats, jackets, bags and more

These are the pieces customers order most. Every one has a 24-piece minimum.
  • Hats & Caps

    Structured caps, trucker caps and beanies. A curved front panel changes how a logo has to be laid out, and we set that up for you.

  • Polos & Button-Downs

    The go-to for staff and office apparel. A left-chest logo looks clean and holds up wash after wash.

  • Jackets & Outerwear

    Soft shells, quarter-zips and fleece. Heavy fabric takes stitching well, so outerwear is almost always embroidered.

  • Bags & Backpacks

    Totes, duffels and packs. The stitching sits in the weave, so it holds up to being tossed in a truck bed.

  • Towels & Robes

    Golf towels, gym towels and spa robes. Terry cloth needs a backing under the stitch, and we handle that.

  • Aprons & Work Shirts

    Kitchen, shop and service apparel. A stitched logo stands up to the hard washing work clothes get.

Pricing

What sets your price

We quote each embroidery order once we've seen your artwork and the garment. These four things move the price the most.
  • The garment

    A cap, a polo and a soft-shell jacket start at different prices before a single stitch. We'll show you options that fit your budget.

  • Quantity

    Setup is spread across the whole order, so your price per piece drops as the count goes up. The minimum is 24 pieces.

  • Number of locations

    Each spot is its own setup and its own run on the machine. A left-chest logo costs less than a chest logo plus a back or sleeve.

  • Design size

    A bigger design has more stitches and takes longer to sew, so a full jacket back costs more than a left-chest logo.

Your in-hands date matters too. Rush orders are available for an added fee. Call us with your date, and we’ll check the schedule first.

Our work

Embroidery from our shop

Company logos stitched on outerwear and headwear.
  • Black Nike Therma pullover with an embroidered company logo on the chest

    Outerwear

    A chest logo stitched in white thread on a black Nike Therma quarter-zip.

  • Black fitted cap with a red and white embroidered company logo on the front panel

    Headwear

    A front-panel logo on a black fitted cap, in red and white thread.

See more of our work, from screen printing to team uniforms.

How it works

From your logo to a finished stitch

You see a proof before a needle touches anything.
  1. 01

    Send your logo

    Email us the best version of your artwork and tell us what it's going on. A vector file is ideal, but a clear photo of a shirt or hat you already have is enough to start.

  2. 02

    We digitize and proof

    We turn your logo into a stitch file, and Bella, our graphic designer, sets up your proof at the size and spot you want. You see it before anything is sewn.

  3. 03

    Approve, then we sew

    Approve the proof and your order goes into production. Standard turnaround is 5–7 business days from approval. Pick it up by appointment or have it shipped.

There’s no payment on the website. Our office reviews your order and sends an invoice. New customers pay a 50% deposit before production, with the balance due on delivery or pickup.

Common questions

Embroidery questions

What is the minimum order for embroidery?
The minimum is 24 pieces per design. Your logo has to be digitized into a stitch file before anything is sewn, and that setup doesn't make sense spread over a few hats. For a smaller order, give us a call at 833-477-6674 and we'll talk through your options.
Should I choose embroidery or screen printing?
Choose embroidery for a logo on a hat, polo, jacket or bag that needs to look sharp for years. Choose screen printing for a big, bright graphic on the front of a t-shirt, or for a large order where ink costs less per piece. Send us your artwork and the garment you have in mind, and we'll tell you which fits, even when it's the less expensive one.
Do I need a special file for embroidery?
No. Embroidery runs from a stitch file, and we make that file from your artwork as part of the job. Send the cleanest version you have: a vector logo, a high-resolution image or a photo of a shirt you already own. Bella, our graphic designer, takes it from there. Artwork fees may apply.
Will small text and fine detail embroider well?
Not always. Thread has width, so tiny lettering and thin outlines can fill in or lose their shape. Soft gradients don't turn into stitches the way they print in ink. We point out anything that won't sew cleanly and show you the fix on your proof.
Can you embroider the same logo on a hat and a jacket?
Yes. Each size gets its own stitch file, because a chest logo can't just be scaled up for a jacket back without the stitches spacing out wrong. So a cap version and a jacket version are set up separately. We'll tell you which sizes your order needs before you get the quote.
How long does an embroidery order take?
Embroidery orders take 5–7 business days after proof approval. Rush orders are available for an added fee. We check the schedule before we commit to the date. Pick up at our Sunbeam Road shop by appointment, or have it shipped.

What our customers say

Rated 4.7 on Google from 28 reviews.
Customwear did a great job on my companies polo- highly recommend! The logos looked great and the staff was super responsive.
Ronaldo N., on Google
Had a Great experience, Staff is very knowledgeable, The variety is amazing, and my product was high quality.
JACKSONVILLE SALES, on Google

Read more reviews

Request an embroidery quote

Send your logo, the garment you want and how many you need. We'll send back a price and a proof. The minimum is 24 pieces.